Never Miss Another Job.
Voice AI Answers Every Call.

Yes, and it is the single biggest thing tradies miss out on. Syntalia picks up while you are on the tools, under a house or up a ladder, takes the caller's name, address and what has actually gone wrong, tells them your call-out area and rates, and books the job into your calendar. You get the job written up before you have washed your hands, and the customer never had to leave a voicemail.

Syntalia works alongside all of them. Every call produces a clean job record, the customer, the address, the problem, the urgency and the slot booked, and that gets to you the way you already take work on, whether that is your calendar, your inbox or straight into your job management software. Tradify and Fergus were both built in New Zealand, the same market Syntalia is tuned for. We write bookings directly into Google Calendar today; tell us what you run on your demo call and we will confirm exactly how the handover works for your setup.

A caller who cannot reach you rings the next name on the list, so a missed call is usually a lost job rather than a delayed one. For most trade businesses the phone rings hardest during the exact hours nobody can pick it up: mid-job, mid-morning, and after five. Voice AI closes that gap without you hiring an office person or paying for a call centre that does not know your trade.

You decide. Syntalia answers 24/7, works out whether the call is a genuine emergency, a job that can wait until morning, or a general enquiry, and handles each one the way you tell it to. Urgent burst pipe at 11pm can reach you straight away; a quote request at the same hour gets a helpful answer and a booked slot for the next working day, so you sleep and still keep the job.

Yes. Hospitality is where Syntalia started and those venues are still live. The AI takes table and room reservations, handles dietary requirements, party sizes and late check-in questions, and books directly into Nowbookit, ResDiary and SevenRooms. Venues using Syntalia include Jungle 8, Lucky 8, Hazy Tiger and Takapuna Motor Lodge in Auckland.

Your phone number routes to Syntalia. When someone calls, the voice AI answers instantly in a natural-sounding voice, works out what the caller wants, and looks up the answer in a knowledge base built from your own services, rates, call-out areas, hours and policies. It can book the job or table straight into your system, take a message, or put a call through to you when a human is genuinely needed.

Pricing is per business and depends on your call volume and which systems you connect. Everyone starts with a free demo and a pilot, so you can measure the jobs and bookings Syntalia captures before committing. Book a demo and we will quote you directly.

Yes. Syntalia is configured for New Zealand and Australian English, including local accents, suburb and street names, trade terminology, and the way Kiwis and Australians actually phrase a call-out or a booking request. That local tuning is the main reason businesses here get better results from Syntalia than from generic overseas voice AI products.

Yes. Syntalia serves trade and hospitality businesses across Australia as well as New Zealand, including Sydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast, Canberra and Hobart. The AI is tuned for Australian English, local place names and Australian time zones.

Minutes, not months. There is no new hardware and nothing for you or your crew to learn. We set the AI up with your services, rates, call-out zones, hours, policies and your job or booking system, then point your number at it, and it starts answering.