# Syntalia — Voice AI for New Zealand Hospitality > Syntalia is a voice AI platform built for New Zealand hotels, restaurants, and hospitality businesses. It provides 24/7 AI-powered phone answering, automated reservations, and guest inquiry handling. ## What is Syntalia? Syntalia is a New Zealand-based voice AI assistant designed specifically for the hospitality industry. It answers phone calls automatically using conversational AI, handles hotel room bookings, restaurant table reservations, and common guest questions — 24 hours a day, 7 days a week. ## Who is Syntalia for? - Hotels and motels in New Zealand - Restaurants and cafés in New Zealand - Hospitality businesses across New Zealand that want to automate phone answering - Any NZ accommodation or dining establishment that misses calls or needs after-hours support ## Key Features - **24/7 AI Phone Answering**: Never miss a call. Syntalia answers every phone call with a natural-sounding AI voice assistant. - **Hotel Reservation Automation**: Guests can book rooms, check availability, and get pricing via voice conversation. - **Restaurant Booking Assistant**: Handles table reservations including party size, dietary requirements, and special occasions. - **Hospitality System Integration**: Connects with SevenRooms, ResDiary, Google Calendar, and other booking/PMS systems. - **Call & Chat Logs Dashboard**: Full visibility into every AI-handled conversation with analytics. - **Knowledge Base**: Upload your own hotel/restaurant information so the AI gives accurate, specific answers. - **Multi-location Support**: Manage multiple properties from a single dashboard. - **New Zealand Focused**: Built for the NZ market with local context, accents, and cultural understanding. ## Why Voice AI for NZ Hospitality? - 85% of calls to restaurants go unanswered during peak hours - 67% of diners won't call back after a missed call - NZ hospitality businesses lose significant revenue from missed phone bookings - Staff shortages in New Zealand make it hard to keep phones covered - Voice AI provides consistent, always-available guest service ## Integrations - SevenRooms (restaurant management) - ResDiary (restaurant reservations) - Google Calendar (scheduling) - Custom PMS/POS systems ## Location Syntalia operates in New Zealand and serves hospitality businesses nationwide. ## Website - Homepage: https://syntalia.com - About: https://syntalia.com/about - FAQ: https://syntalia.com/faq - Blog: https://syntalia.com/blog - Voice AI for Restaurants & Hotels Article: https://syntalia.com/blog/why-restaurants-hotels-need-voice-ai - Login: https://syntalia.com/login - Privacy Policy: https://syntalia.com/privacy - Terms of Service: https://syntalia.com/terms ## Contact Request a free demo at https://syntalia.com/#demo